Who We Are

Ellipsis Counselling is a private psychotherapy practice located in Ontario, Canada, offering psychotherapy services as governed by the College of Registered Psychotherapists of Ontario. This policy applies to our website only and is separate from our Clinical Privacy Policy, which governs the collection and use of personal health information by our therapists.

What Information This Website Collects

Automatically collected data: When you visit this website, basic technical information may be collected automatically, including your IP address, browser type, pages visited, and time spent on the site. This is standard for most websites and is collected through our website platform (Squarespace) and any analytics tools we use.

Email: If you contact us via email, we receive your email address and any information you choose to include in your message. Please note that standard email is not a secure or encrypted channel. We ask that you do not send sensitive personal health information by email.

Online Booking: Appointment booking is handled through Jane App, a PHIPA-compliant, Canadian-based booking platform. When you create a Jane account or book an appointment, your information is collected and stored by Jane App in accordance with their own privacy policy, which can be found at jane.app/privacy. We do not control or store that data on this website.

Cookies

This website may use cookies — small text files stored on your device — to help the site function and to understand how visitors use it. Squarespace, our website platform, may set cookies automatically. You can adjust cookie settings in your browser at any time.

How We Use This Information

Any information collected through this website is used solely to:

• Respond to your inquiries

• Improve the website experience

• Facilitate appointment booking through Jane App

We do not sell, rent, or share your information with third parties for marketing purposes.

Third-Party Services

This website is built on Squarespace, which has its own privacy policy. Appointment booking is managed through Jane App. We encourage you to review their respective privacy policies if you have questions about how they handle your data.

Your Rights (PHIPA & PIPEDA)

You have the right to request access to, or correction of, any personal information we hold about you. For requests related to your clinical records, please contact your therapist directly. For questions about this website's data practices, contact us at hello@ellipsiscounselling.ca.

Accessibility

We are committed to making this website accessible. If you experience any barriers, please contact us at hello@ellipsiscounselling.ca and we will do our best to assist you.

Contact

For questions about this policy: 📧 hello@ellipsiscounselling.ca 📍 Toronto, Ontario, Canada